Shop Policies

Shop policies

Damaged, defective or misprinted items

If your order arrives damaged, defective or misprinted (for example, the wrong item or a visible printing problem), or if it gets lost in transit, we'll send a free replacement or give you a refund. You don't need to send the item back.

To make a claim, contact us through our Contact page within 30 days of delivery, and include a clear photo of the problem. For a package that never arrived, the 30 days start from the estimated delivery date.

What isn't covered

Because every item is printed just for you, we can't accept returns or exchanges for these reasons:

• Ordering the wrong size
• Changing your mind after delivery
• A wrong shipping address entered at checkout (we may be able to reship, but additional shipping charges can apply)

Order changes and cancellations

Orders go into production quickly. If you need to change or cancel, contact us as soon as you can. We can't promise a change once printing has started.

Privacy

We only use your information to process and ship your order and to answer your questions. Our payment and checkout are handled securely by Shopify.

Questions

We're happy to help. Reach out any time through our Contact page.